Privacy Policy


Last updated: 24/06


Engasco (“we,” “us,” or “our”) operates (the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

1.1. Types of Data Collected

1.1.1. Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information (such as credit card details)

1.1.2. Usage Data

We may also collect information about how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.2. Legal Basis for Processing Personal Data

We process Personal Data on the following legal bases:

  • Performance of a contract: The processing is necessary for the performance of a contract with you or for taking steps at your request prior to entering into a contract.

  • Compliance with a legal obligation: The processing is necessary to comply with the law.

  • Consent: You have given your consent for the processing of your Personal Data.

  • Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your data protection interests or fundamental rights and freedoms.

1.3. Use of Data

We use the collected data for various purposes, including:

  • To provide and maintain our Website

  • To notify you about changes to our Website

  • To allow you to participate in interactive features of our Website when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Website

  • To monitor the usage of our Website

  • To detect, prevent, and address technical issues

  • To process your orders and transactions

  • To send you promotional and marketing communications (with your consent, where required by law)

1.4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

1.5. Disclosure of Data

We may disclose your Personal Data in certain situations:

  • With service providers: We may share your Personal Data with third-party service providers to perform certain tasks on our behalf and to assist us in providing and maintaining the Website.

  • For legal purposes: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • To protect rights and safety: We may disclose your Personal Data when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

  • With your consent: We may disclose your Personal Data to any other third party with your prior consent.

1.6. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Croatia and choose to provide information to us, please note that we transfer the data to Croatia and process it there.

1.7. Security of Data

The security of your data is important to us. We strive to implement and maintain reasonable security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

1.8. Your Data Protection Rights

You have certain rights regarding your Personal Data, including:

  • The right to access, update, or delete the information we have on you.

  • The right to rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object: You have the right to object to our processing of your Personal Data.

  • The right to restriction: You have the right to request that we restrict the processing of your Personal Data.

  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

  • The right to withdraw consent: You have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.

  • The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the contact details provided below.

2. Cookies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. For more information on how we use cookies, please refer to our Cookie Policy.

3. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

4. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:


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